Improved customer service : Support tools can help you manage and respond to customer inquiries more quickly and efficiently. This can improve customer satisfaction and reduce the risk of negative reviews and feedback.
Cost savings : Especially for larger sellers, streamlining support can give you considerable cost savings.
Amazon VA service enables creation and management of virtual assistants for customer interactions via chatbots and voice assistants. These virtual assistants can be integrated with various apps and services to automate customer service tasks.